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Capone's Bar
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A 10 page paper discussing implementing a Total Quality Management (TQM)
approach to enhancing business results at a local bar. Capone's Bar is a nightspot in a popular
tourist destination on Cyprus. It has had difficulty in its short history but currently is operating
profitably. It seeks to continue to attract a solid local following to even out the seasonal nature of
its business, and it seeks to take steps to become an employer of choice in the local area. The
paper recommends that Capone's management survey existing workers to determine their needs,
and then take steps to meet those needs where they do not impair Capone's operations. The
purpose is to become the employer for which everyone wants to work, enabling Capone's to have
its choice of the best employees in the area. Bibliography lists 13 sources.
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Pages:
10
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Filename:CC6_KScaponesBar.wps |
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Paper Title:
Capone's Bar
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