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Conflict Resolution
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This 5 page paper examines two conflicts between staff in a restaurant. The first conflict is examines to consider incidents that lead to the crisis point and the beliefs of the stakeholders and then considers how to resolve the conflict using communication, empathy, consideration of feelings and creative problem solving. The second large conflict shows how the use of constructive problem solving may be used to create a more open and efficient working environment.
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Pages:
5
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Filename:TS14_TEconfresl.rtf |
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Paper Title:
Conflict Resolution
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