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Continuous Improvement in TQM
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A 5 page paper discussing continuous improvement as the most essential ingredient of Total Quality Management (TQM). The organization has the ability and the means to greatly improve processes and customer satisfaction by providing superlative customer service and asking the customer how the business could be improved. Customers' needs continually change; dedication to meeting those needs requires that those supplying customers change as well. This atmosphere creates an environment in which continuous improvement is indeed the single essential ingredient of TQM. Bibliography lists 7 sources.
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Pages:
5
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Filename:CC6_KStqmContImpr.rtf |
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Paper Title:
Continuous Improvement in TQM
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