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Designing a Call Center for Shands Healthcare Part 2
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A 5 page continuation of the project plan to design, build and implement a call center for the outpatient ambulatory orthopedic surgical clinic of Shands Healthcare. The clinic is one of the services that Shands offers the community, and the community responds with its needs. In an average month the clinic’s healthcare providers will see 500 patients. The purpose here is to identify primary tasks and milestones; and to identify potential project risks. Bibliography lists 5 sources.
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Pages:
5
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Filename:CC6_KSitCallCtrShands2.rtf |
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Paper Title:
Designing a Call Center for Shands Healthcare Part 2
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