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Difficult Conversations
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A 5 page book review. Douglas Stone, Bruce Patton and Sheila Heen, of the Harvard Negotiation Project, address the need for a guide to how to handle this type of communication in their New York Time business bestselling text Difficult Conversations: How to Discuss What Matters Most (2000). The writer summarizes the major points of the book and discusses application of its principles. No additional sources cited.
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Pages:
5
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Filename:D0_khdifcon.rtf |
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Paper Title:
Difficult Conversations
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