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Harvard Case Study: Sigtek And TQM
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This 7 page paper is based on a Harvard case study of a company who attempted to implement Total Quality Management. An analysis of what went wrong and why it was wrong is provided. The case focuses on Smithers, a manager who was also selected as a TQM trainer for this subsidiary company. The writer calls the venture a failure and identifies evidence of the company's failure to implement the principles of TQM. Bibliography lists 7 sources.
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Pages:
7
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Filename:MM12_PGtqsig.rtf |
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Paper Title:
Harvard Case Study: Sigtek And TQM
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