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Implementation of CRM at Verizon
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Information Technology Essay research papers
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This 10 page paper discusses the implementation of customer relationship management (CRM) at Verizon. The paper looks at how and why the project was initiated, how it was planned, the identification of business needs, the design of the system and the result of the CRM implementation. The bibliography cites 10 sources.
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Pages:
10
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Filename:TS14_TEvercrm.rtf |
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Paper Title:
Implementation of CRM at Verizon
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