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Listening And Communication Skills
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10 pages in length. The historic relationship between supervisor and subordinate has often been described as tenacious at best and downright offensive at worst. That bosses too readily don an attitude of inaccessibility by way of poor communication and listening skills speaks to the prevalence of unsatisfactory interaction where working relationships are concerned. Whetten et al (2005) duly point out how possessing exceptional listening skills "is neither easy nor automatic" (p. 228) but instead requires one to develop "the ability to hear and understand the message sent by another person, while at the same time helping to strengthen the relationship between the interacting parties" (p. 228). As such, the only way in which businesses can thrive from an internal perspective is by cultivating a strong – and sincere – approach toward communication and listening skills that are adopted by every level of the corporate ladder. Bibliography lists 5 sources.
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Pages:
10
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Filename:LM1_TLCListnComm.rtf |
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Paper Title:
Listening And Communication Skills
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