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Models in Total Quality Management
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A 9 page paper discussing the Deming, Juran and Baldrige models of TQM. All strive for quality within the organization, but Deming's is more
focused on manufacturing. There are only slight but distinct differences between Deming and Juran, who believed that managers should be as diligent about quality as they are finances. Of all the models, the Baldrige is that most used today, in part because it places greater emphasis on the
outside environment than do the Deming or Juran models; in part because application for the Malcolm Baldrige National Quality Award brings detailed feedback for additional steps the
organization can take to ensure that it meets today's standards of quality. Bibliography lists 13 sources.
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Pages:
9
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Filename:CC6_KSBaldrige.doc |
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Paper Title:
Models in Total Quality Management
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