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Public Sector; Management and the Measurement of Efficiency
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This 10 page paper considers the management and measurement of performance in the public sector. The paper starts by considering the way performance should be measured, including models such as the 3 E’s and balanced scorecards as well as financial measures. Where poor performance is measured it is often argued that it is the result of limited resources. The paper than argues that poor performance measurements may not be the result of limited resources but is more likely to be the result of poor management. The paper uses the example of the private finance initiative and contracting out, where private companies provide the same services at a lower cost to illustrate why and how poor internal management may be to blame. The bibliography cites 12 sources.
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Pages:
10
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Filename:TS14_TEpubmeasures.rtf |
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Paper Title:
Public Sector; Management and the Measurement of Efficiency
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