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Quality at TechSmart
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This 4 page paper looks at a case study supplied by the student. The company, TechSmart, aims to give customers quality service and value. The paper looks at how this is achieved with reference to Demming’s 14 points and the Baldridge criteria and identifies potential areas of improvement. The bibliography cites 1 source.
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Pages:
4
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Filename:TS14_TEtechsmart1.rtf |
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Paper Title:
Quality at TechSmart
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