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Systems Analysis
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This 4 page paper uses a case study to demonstrate the way systems analysis with a closed loop diagram can take place. The example of a call center is used, where there are problems in the quality of the service provided to the callers. The paper outlines the issues and the problems, identifies the variables and then uses a closed loop diagram to identify the different links between the variables. The bibliography cites 2 sources.
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Pages:
4
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Filename:TS14_TEsysanacall.rtf |
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Paper Title:
Systems Analysis
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