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TQM, BPR and Change
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This 12 page paper looks at Total Quality Management (TQM) and Business Process Reengineering (BPR) and the way in which their introduction necessitates change. The paper starts by briefly examining TQM and BPR and then looks at the way in which the changes can be planned and managed with the use of ‘change models’. The bibliography cites 13 sources.
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Pages:
12
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Filename:TS14_TEchBPRTQM.rtf |
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Paper Title:
TQM, BPR and Change
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