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Tales of Two Airlines (Harvard Business School Case Study Analysis)
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Air and Aviation Term Papers research papers
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This 3 page paper examines the case study. The focus is on customer service and how the initial airline could have done better by providing more attention to consumer needs than to security. No bibliography.
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Pages:
3
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Filename:RT13_SA548air.rtf |
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Paper Title:
Tales of Two Airlines (Harvard Business School Case Study Analysis)
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