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The Failure of the London Ambulance Service Computer-aided Despatch System
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The London Ambulance Service (LAS) had been using a manual system for many years. In 1992 a new computer system was introduced, this system was a failure and lasted only two weeks. This 11 page paper considers how this project failed to identify and then failed to satisfy the critical success factors. The paper shows this failure and then shows how this could have been avoided. The bibliography cites 21 sources.
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Pages:
11
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Filename:TS14_TELAScomp.rtf |
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Paper Title:
The Failure of the London Ambulance Service Computer-aided Despatch System
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