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The Need for Softer Approach in Business Process Re-Engineering
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Business Process Management(BPM)does not necessarily deal with 'hard aspects' only. Many of the re-engineering or re-design projects have failed because far too much attention was given to the hard aspects, the IT infrastructure, at the detriment of people issues and cultural aspects. This 7 page paper discusses the critical aspects that organisations need to consider during the effective implementation of major change programs such as Business Process Reengineering. The bibliography cites 11 sources.
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Pages:
7
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Filename:TS14_TEsoftbrp.rtf |
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Paper Title:
The Need for Softer Approach in Business Process Re-Engineering
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