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                                                                                    Customer Relationship Management
                                                                                
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                                                                                The following document can be e-mailed to you TODAY! | 
                                                                            
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                                                                                                Consumer Behavior Articles research papers
                                                                                                
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                                                                                            send me this term paper
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                                                                                            This 3 page paper provides an overview of five articles that reflect the importance of understanding customer relationship management, or CRM.  This paper reflects on the themes of value, conflict management, and customer divestment.  There are five sources. 
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                                                                                            Pages:
                                                                                            3
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                                                                                            Filename:MH11_MHcrmbus.doc | 
                                                                                     
                                                                                    
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                                                                                            Paper Title:
                                                                                            Customer Relationship Management
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