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Ensuring Quality: Cadbury and ACAS
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A 3 page paper comparing quality assurance activities of a manufacturer and a service organization. For both of these organizations, “quality” is not a destination, but rather a process. Each much ensure that the standards are adequate for the present, with an eye toward improving them in the future. Cadbury always can improve processes, regardless of how efficient and quality-oriented its current manufacturing processes are. ACAS will find from time to time that what has been perfectly acceptable in the past is no longer relevant, or that it does not reach far enough. It will then need to reassess its guidelines for business; otherwise it, too, risks becoming irrelevant. Bibliography lists 8 sources.
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Pages:
3
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Filename:CC6_KSmgQualCad.rtf |
Paper Title:
Ensuring Quality: Cadbury and ACAS
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