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Human Resources Management and Positive Customer Service Outcomes
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Human Resource Essay research papers
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This 10 page paper examines the concept that the customer is king, and Bon's observation that if this is so, the second most important person is the one who has direct contact with him. Thus, how companies treat their employees is important in respect to customer service. Bibliography lists 10 sources.
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Pages:
10
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Filename:RT13_SA235kng.rtf |
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Paper Title:
Human Resources Management and Positive Customer Service Outcomes
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