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Improvement Through Total Quality Management: Rhetoric Or Reality
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A 6 page paper. Total Quality Management (TQM) has become controversial due to companies saying it really did not result in great improvement. Researchers have found that these companies are doing more talking than acting when it comes to implementing the processes of TQM. This paper discusses the reasons for failure and how the process has been shown to be successful in numerous ways. Bibliography lists 6 sources.
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Pages:
6
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Filename:MM12_PGtqm12.rtf |
Paper Title:
Improvement Through Total Quality Management: Rhetoric Or Reality
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