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SERVICE ANALYSIS: MERCEDES-BENZ AND AUDI
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Consumer Behavior Articles research papers
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This 12-page paper focuses on the quality of service offered by automakers Mercedes-Benz and Audi. The paper is a literature review on how these two companies have built service into their success. Also discussed are recommendations for other companies in terms of service. Bibliography lists 6 sources.
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Pages:
12
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Filename:D0_MTaudibe.rtf |
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Paper Title:
SERVICE ANALYSIS: MERCEDES-BENZ AND AUDI
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