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SERVQUAL
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Business and Management research papers
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send me this term paper
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This 5 page paper provides an introduction to the SERVQUAL method for measuring service quality. The paper identifies the dimensions and how it is used. The writer comments on the need for everyone in the organization to work towards high service quality. Bibliography lists 4 sources.
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Pages:
5
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Filename:ME12_PGsrvqul.rtf |
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Paper Title:
SERVQUAL
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