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Service Quality; The case of the Missing Reservation
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Technical Writing Services research papers
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This 3 page paper examines a case study supplied by the student in which a hotel looses a booking made for the restaurant and handles the event badly. The paper answers question that look at how and why it was dealt with poorly and how it should have been handled. The bibliography cites 1 source.
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Pages:
3
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Filename:TS14_TEmisresv.rtf |
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Paper Title:
Service Quality; The case of the Missing Reservation
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