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Service Strategies - Examination of a Top Class Restaurant
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Business and Management research papers
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This 12 page paper looks at service provision strategies, by examining a top class renowned restaurant; the Restaurant Gordon Ramsay, and considering the way that service is delivered and the processes, looking at standards hard and soft standards as well as the role of the employees and the role of the customers. The bibliography cites 10 sources.
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Pages:
12
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Filename:TS14_TEgordonr.rtf |
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Paper Title:
Service Strategies - Examination of a Top Class Restaurant
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