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TQM - Boeing, Starbucks, Libraries
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Term Papers on Applied Operations Management research papers
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A 6 page paper that discusses adopting Total Quality Management principles in three sectors: manufacturing, service and non-profit. The examples for each industry are: Boeing, Starbucks and a library, respectively. The paper ends with a matrix that illustrates the commonalities and differences of using TQM between and among these three sectors. 1 Matrix Table included. Bibliography lists 7 sources.
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Pages:
6
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Filename:MM12_PGtqm309.rtf |
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Paper Title:
TQM - Boeing, Starbucks, Libraries
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