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The Interaction Experience in a Restaurant
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Consumer Behavior Articles research papers
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This 8 page paper looks at how a restaurant manager may assess the service levels in term of interaction. The paper starts with an explanation of how service levels and the experience will be judged on the interaction and not only the physical aspects of the meal. The paper then looks at how primary research could be conducted using the SERVQUAL approach to assess areas of interaction that could be improved. The bibliography cites 14 sources.
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Pages:
8
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Filename:TS14_TEinterestt.rtf |
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Paper Title:
The Interaction Experience in a Restaurant
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